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March 21, 2012

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Dave Lopez

AWeber, the email service, does a FANTASTIC job of doing this. Upon sign up you receive a Welcome letter in the mail and a call from a real human being. They ask if they can do anything to get you up and running and are very friendly.

I had a technical problem that went back and fourth via email about three times with tech support when someone actually called me to resolve it right then and there. I didn't ask for them to call me, they just took it upon themselves to provide excellent customer service. They will have my business for as long as they are around.

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