When the day seems to get out of your control early and steam roll over you for hours until you leave exhausted, you are probably missing the three “D’s”. These can be difficult to begin yet liberating once you make this part of your regular daily routine.
The three “D’s” are Do, Delegate and Defer. Do you look at a request for information or new project and think, “When do I have time to do this?” A better question is; “Do I have to be the one to do this or do I simply need to arrange to have it done?”
The next question is; “What would happens if this were moved to a later time or scheduled farther in advance? ” Note that these are the essential Do, Delegate and Defer questions.
DO: Which tasks are your job and which are not? Just because something is dropped on your desk or passed along to you does not mean that you have to do it. Even if your boss sends something for your to do which will totally throw off the time planned for a client project, don’t sign and cram more into the day.
Show your boss the time management plan you have for the client project and the new item and ask which is more important to be done first. Make the boss prioritize your time use.
Chances are this “do” project was something that the boss didn’t want to do and just passed it off as part of the job. That’s not actual delegating, that’s avoidance. Stay focused on what you are hired to do because that’s what you will be evaluated on at each review.
DELEGATE: Delegating is not passing off unwanted projects or less important projects. That’s what has given delegating a bad name. Proper use of delegating is to transfer responsibility or a part of a project to another worker to give that worker more experience, challenge or acceptance within the team.
It’s not a “here, you do this” type of task. When you delegate a task, explain what it is and why you have chosen this person to receive this project. If you are a supervisor, this is a golden opportunity to build up your employee by treating delegating as a show of support not a dumping option.
DEFER: Not everything on the desk, in the email or on the phone is urgent. Be clear about what must be done today and what is not necessary. Where you get stuck is with tasks that are nice to do or useful to do but are really not necessary to do. Or they are not necessary to do at this time.
For example, notice how easy it is to be looking up something business related online then get distracted by an intriguing news story or a banner ad for a product that interests you. In moments your focus is lost and you are off doing something that’s useful but not necessary at this time on this day.
Keep an index card with three D’s in bold print as your reminder to put tasks and requests thru the test. Ask those critical questions then decide whether you need to DO, DELEGATE or DEFER. This simple approach will compliment any time management system.
I agree on how sometimes bosses can just "dump" work to avoid it.
Can I add one more "D"? ---DON'T DO IT if its just a waste of time. There are things that we think or our boss think we should do but in reality won't make a difference =)
Great Post!
Posted by: Productive Pinoy | March 05, 2009 at 11:46 AM